Privacy Policy
Effective Date: March 10, 2026
Fitera ("Company", "we", "our", or "us") operates the website https://fitera.health and provides wellness coaching services designed to help individuals improve their lifestyle and health habits.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following personal information when you interact with our website or services.
Personal Information
- Name
- Email address
- Phone number
Health-Related Information
When filling out wellness forms or onboarding forms, we may collect:
- Health goals
- Lifestyle habits
- General wellness information
This information is used strictly to personalize wellness coaching services.
Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on pages
This information is collected through analytics tools.
2. How We Use Your Information
We use your information to:
- Provide wellness coaching services
- Personalize health and lifestyle guidance
- Respond to inquiries or support requests
- Send service-related emails
- Improve our website and services
- Process payments
- Analyze website performance
We do not sell personal data to third parties.
3. Tools and Third-Party Services
We may use trusted third-party services to operate our platform.
These may include:
- Google Analytics – website analytics
- Payment gateways – for processing payments
- Email marketing platforms – for communication and updates
These providers may process data according to their own privacy policies.
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process personal data under the following legal bases:
- Your consent
- Performance of a contract (providing coaching services)
- Legitimate interests in improving our services
- Compliance with legal obligations
You have the right to:
- Access your data
- Correct your data
- Request deletion
- Withdraw consent
- Request data portability
5. Data Storage and Security
We take appropriate security measures to protect your information, including:
- Secure servers
- Encrypted communications (HTTPS)
- Limited access to personal data
Your data is stored only as long as necessary to provide our services or comply with legal obligations.
6. International Users
Although Fitera operates from India, our services may be accessed globally.
By using our website, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
7. Health Disclaimer
Information shared through Fitera coaching services is intended for educational and wellness purposes only.
It is not medical advice and should not replace consultation with licensed healthcare professionals.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Updated versions will be posted on this page with a revised Effective Date.
9. Contact Us
If you have questions or privacy requests, please contact us:
Email: hello@fitera.health